Terms of Service

Effective Date: January 22, 2026
Last Updated: January 22, 2026

1. Introduction and Acceptance

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “User,” or “you”) and AdsPilot (“Company,” “we,” “us,” or “our”) governing your access to and use of the AdsPilot platform, including all related services, features, and functionalities (collectively, the “Service”).

By accessing or using the Service, creating an account, or clicking to accept these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Service Description

2.1 Platform Overview

AdsPilot is a cloud-based Software-as-a-Service (SaaS) platform that provides advertising automation tools for Facebook and Meta advertising campaigns. The Service enables Customers to:

  • Create, manage, and automate Facebook advertising campaigns
  • Manage advertising accounts and creative assets (images and videos)
  • Organize work within a multi-tenant structure of Organizations and Projects
  • Upload and manage creative content for advertising purposes
  • Access analytics and campaign management tools

2.2 Service Availability

We strive to maintain 24/7 availability of the Service. However, the Service may be temporarily unavailable due to:

  • Scheduled maintenance (with reasonable advance notice when possible)
  • Emergency maintenance or security updates
  • Circumstances beyond our reasonable control
  • Third-party platform outages or API limitations

2.3 Third-Party Dependencies

The Service integrates with and depends on third-party platforms, including but not limited to Meta (Facebook, Instagram), and their respective APIs. We do not control these third-party services and are not responsible for their availability, performance, or changes to their terms, policies, or functionality.

3. Account Registration and Security

3.1 Eligibility

To use the Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding agreements
  • Not be prohibited from using the Service under applicable laws

3.2 Account Creation

You must provide accurate, current, and complete information during registration and maintain the accuracy of such information. Each User account is personal and non-transferable.

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring that authorized users within your Organization comply with these Terms

You must not share login credentials or allow third parties to access your account without authorization.

3.4 Organizations and Projects

The Service operates on a multi-tenant architecture:

  • Organizations serve as top-level containers for your business operations
  • Projects are workspaces within Organizations for organizing campaigns and assets
  • Access permissions are managed at the Project level
  • You are responsible for managing user access within your Organization

4. User Obligations and Acceptable Use

4.1 Compliance Requirements

You agree to:

  • Comply with all applicable laws, regulations, and industry standards
  • Comply with Meta’s (Facebook/Instagram) Terms of Service, Advertising Policies, and Community Standards
  • Comply with all applicable data protection and privacy laws, including GDPR and CCPA where applicable
  • Use the Service only for lawful advertising purposes

4.2 Prohibited Activities

You must not:

  • Use the Service for any illegal, fraudulent, or harmful purpose
  • Attempt to copy, reverse-engineer, decompile, or disassemble the Service
  • Build or assist in building competitive products using the Service
  • Access the Service through unauthorized means or exceed authorized access
  • License, sublicense, sell, or transfer your access to third parties
  • Introduce malware, viruses, or other harmful code
  • Interfere with or disrupt the Service or its infrastructure
  • Circumvent any security measures or access controls
  • Use automated scripts or bots except as explicitly permitted
  • Create advertisements that violate platform policies or applicable laws
  • Upload content that infringes intellectual property rights

4.3 Content Responsibility

You are solely responsible for:

  • All content, creative assets, and advertisements created or uploaded through the Service
  • Ensuring your content does not infringe third-party rights
  • The accuracy and legality of your advertising claims
  • Obtaining necessary rights and permissions for uploaded content

5. Intellectual Property

5.1 Our Intellectual Property

AdsPilot and its licensors retain all rights, title, and interest in and to the Service, including:

  • All software, code, and technical infrastructure
  • User interface designs and visual elements
  • Documentation, logos, and trademarks
  • Any improvements, modifications, or derivative works

The license granted to you is non-exclusive, non-transferable, revocable, and limited to accessing and using the Service in accordance with these Terms.

5.2 Your Content

You retain ownership of content and creative assets you upload to the Service. By uploading content, you grant us a limited, non-exclusive license to:

  • Store, process, and display your content as necessary to provide the Service
  • Transmit your content to third-party platforms (e.g., Meta) as directed by you

5.3 Feedback

If you provide suggestions, ideas, or feedback regarding the Service, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose, including product improvement, without obligation to you.

6. Payment Terms

6.1 Fees and Billing

  • Service fees are as specified in your subscription plan or Order Form
  • Fees are billed in advance on a recurring basis (monthly or annually)
  • All fees are exclusive of applicable taxes, which you are responsible for paying
  • Payment is processed through our designated payment provider

6.2 Advertising Costs

You are directly responsible for all advertising spend with Meta and other platforms. AdsPilot does not collect or process your advertising spend; these payments are made directly to the respective advertising platforms.

6.3 Price Changes

We may modify pricing with 30 days’ advance notice. Price changes take effect at the start of your next billing cycle. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

6.4 Late Payments

Late payments may accrue interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower. We may suspend access to the Service for accounts with overdue balances.

6.5 Refunds

Fees are non-refundable except as required by applicable law or as explicitly stated in these Terms.

7. Term and Termination

7.1 Term

These Terms commence upon your acceptance and continue until terminated by either party.

7.2 Termination by You

You may terminate your subscription at any time through your account settings or by contacting support. Termination takes effect at the end of your current billing period.

7.3 Termination by Us

We may terminate or suspend your access:

  • Immediately, without notice, for material breach of these Terms
  • Immediately, if required by law or third-party platform requirements
  • With 30 days’ notice, for any reason or no reason

7.4 Effect of Termination

Upon termination:

  • Your right to access and use the Service ceases immediately
  • You must cease all use of the Service
  • We may delete your data after a reasonable retention period (typically 30 days)
  • Provisions that by their nature should survive termination will survive

7.5 No Refunds Upon Termination

No refunds are provided for partial billing periods or unused Service time, except as required by applicable law.

8. Data Protection and Privacy

8.1 Data Processing

We process personal data in accordance with our Privacy Policy and applicable data protection laws. By using the Service, you acknowledge and consent to such processing.

8.2 Your Responsibilities

You are responsible for:

  • Ensuring you have lawful bases for collecting and processing personal data
  • Obtaining necessary consents from data subjects
  • Complying with GDPR, CCPA, and other applicable privacy laws
  • Configuring appropriate privacy settings within the Service

8.3 Data Processing Agreement

Where required by applicable law, we will enter into a Data Processing Agreement governing our processing of personal data on your behalf.

8.4 Data Retention and Deletion

Upon termination, we will delete or anonymize your personal data within 30 days, unless legal retention requirements apply. You may request data export before termination.

9. Warranties and Disclaimers

9.1 Limited Warranty

We warrant that the Service will perform substantially in accordance with its documentation during your subscription term.

9.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED HEREIN, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Third-party platforms will remain available or compatible

9.3 Third-Party Services

We disclaim all liability for third-party services, including Meta platforms, their APIs, policies, or any changes thereto.

10. Limitation of Liability

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or data corruption
  • Business interruption
  • Cost of substitute services

REGARDLESS OF THE THEORY OF LIABILITY OR WHETHER SUCH DAMAGES WERE FORESEEABLE.

10.2 Liability Cap

OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The fees paid by you in the twelve (12) months preceding the claim, or
  • One hundred U.S. dollars ($100)

10.3 Essential Purpose

THESE LIMITATIONS APPLY NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE.

10.4 Exceptions

The limitations in this Section 10 do not apply to:

  • Your breach of Section 4 (User Obligations and Acceptable Use)
  • Your indemnification obligations under Section 11
  • Liability that cannot be limited by applicable law

11. Indemnification

You agree to indemnify, defend, and hold harmless AdsPilot and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your content or advertisements created through the Service
  • Your violation of Meta’s or other platforms’ policies

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us and attempt to resolve any dispute informally for at least 30 days.

12.2 Arbitration

Any dispute arising from or relating to these Terms or the Service that cannot be resolved informally shall be resolved through binding arbitration. The arbitration shall be conducted:

  • By a single arbitrator
  • In accordance with the rules of a recognized arbitration institution
  • In the English language

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive the right to participate in class actions or class-wide arbitration.

12.4 Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights.

13. General Provisions

13.1 Modifications

We may modify these Terms at any time. Material changes will be communicated via email or through the Service with at least 30 days’ notice. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

13.2 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.3 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.

13.4 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

13.5 Entire Agreement

These Terms, together with any Order Forms and our Privacy Policy, constitute the entire agreement between you and AdsPilot regarding the Service and supersede all prior agreements.

13.6 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or Internet or infrastructure failures.

13.7 Notices

Notices to you may be sent to the email address associated with your account. Notices to us should be sent to legal@adspilot.dev.

13.8 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

14. Contact Information

For questions about these Terms, please contact us at:

AdsPilot
Email: legal@adspilot.dev
Support: support@adspilot.dev

By using AdsPilot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.